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Case Management

Our Case Management Team works with patients, providers and insurers to coordinate all services deemed necessary to provide the patient with a plan of medically necessary and appropriate health care.  An important Case Management function is correspondence with payors (insurance companies) to help ensure coverage for the hospital and post-hospitalization needs of each patient.

Another important function of a Case Manager is to assist in coordinating more clinically complex discharge needs such as follow-up outpatient testing, wound care, or home medication infusion.  The Case Manager will meet with the patient, along with the patient’s family and caregivers, to develop a personalized plan of care in order to best help them adjust to their after hospital care.
Sacred Heart HealthCare System | 421 Chew Street | Allentown, PA | 18102 | 610-776-4500 | Copyright 2019 - All Rights Reserved
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